You can see a quick summary of your bill payments. This section lists the bills that you paid, the amount of the
payment or the status of the payment, and the pay date. It also
provides a total amount for all payments.
If the payment was processed normally, you'll see the amount of the payment.
If you canceled the payment, or if it failed during processing, you'll see the
status of the payment. The payment total includes only those payments that were
processed normally.
Status
Description
Canceled
You canceled the payment for this
bill.
Failed
The payment was returned to us either
because there was a problem when we tried to withdraw the payment from
your account or because the account information sent with your payment was
not enough for the biller to credit your account. This status can also
occur when the account associated with the payment has been
closed.
Note: If
you pay a bill at the end of the month, it may not appear in the
Payments list, but you can go to the Bill History page to find it. Bill history
shows all of the bills you paid in the past six months, including electronic
bills and the bills that you pay automatically.
Viewing Your
Payments
You can view a quick summary of your bill payments.
To go to the list of
payments:
Click Payment Center on any
page. The Welcome page opens.
Go to the
Payments section.
Viewing Your Bill Payment History
You can view your bill payment history for the past six months on the Bill
History page. You can also enter search criteria to find the specific bills and
payments you want to view.
To view your bill payment history:
Click Payment Center on any
page. The Welcome page opens.
Go to the
Payments section.
Click View Bill History. The
Bill History page opens. This page provides a summary of your bills and
payments that fall within one month in the past to one year in the future.
Note: If
you pay a bill at the end of the month, it may not appear in the
Payments list, but you can go to the Bill History page to find it. Bill history
shows all of the bills you paid in the past six months, including electronic
bills and the bills that you pay automatically.
To go to the list of
payments:
